The second-hand marketplace Shoppers Express Anger Over Sizing Changes
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has altered its measurement guidelines for women's and children's garments without notifying every member regarding the update.
Social Media Reaction
Many shoppers and sellers have taken to social media claiming that product pages now present an altered size classification than originally posted due to the recalibration.
The company said the new system was more in line with comparable marketplaces.
The platform has recommended to check their listings and manually change the size where appropriate, resulting in member annoyance.
Size Classification Changes
Previously, the sizes had both one number and one letter, like S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.
User Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
A different member, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.
Required Changes
Charlotte Lunn, from Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she explained.
Platform Context
The app has more than 100 million users, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: last year, the service retracted a modification concerning shipment methods after backlash from users.
